Reference

Your sportpesa Account Starts Here

Fill in a few details, choose UPI, Paytm or PhonePe as your preferred deposit rail, and your account is ready to go — live tables, slots and sportsbook…

Quick account setupUPI & Paytm acceptedLive tables on mobile
sportpesa Your sportpesa Account Starts Here

What to Expect When You Join sportpesa

Opening your account takes three short steps: enter your name, email and mobile number; verify via the OTP sent to your phone; then set a password. Once that is done, your wallet is active and you can head straight to the lobby. We store your details using AES-256 encryption, and our verification step confirms your

identity before any withdrawal is processed, keeping your funds and data secure from the moment you register.

  • Fast Verified Sign-Up OTP verification confirms your identity in under two minutes, so you move from the registration form to the lobby without a long wait.
  • Encrypted Account Your password and personal details sit behind AES-256 encryption. We never store plain-text credentials, and every session runs over HTTPS.
  • Instant Lobby Access The moment your account is confirmed, Speed Baccarat, Crash X and every other title in the lobby become available to you on mobile or desktop.
  • 24/7 Account Support Our support team is available around the clock. If you hit a snag during registration, live chat or email will connect you with a real person quickly.

Your details are protected with encrypted, secure access.

DEPOSIT OPTIONS

Pay Your Way with Local Methods

We built the deposit flow around the payment apps India already uses every day. Pick your method at checkout and your wallet is funded in moments — no card details required, no foreign-currency conversions.

01
UPI Link any UPI ID you already use and deposits land in your sportpesa wallet almost instantly. Withdrawals back to UPI typically clear within the same business day, subject to standard verification.
02
Paytm Paytm wallet and Paytm UPI are both accepted. The deposit screen detects your Paytm login automatically, so you confirm the amount and it is done — no manual entry needed.
03
PhonePe PhonePe transfers move through the UPI rail, which means deposits are real-time. Use the PhonePe app or its UPI handle — either route works from the deposit screen.
04
Google Pay Google Pay's UPI integration connects directly to your bank account. Select it on the deposit screen, approve inside the Google Pay app, and the funds appear in your wallet.
HELP WHEN YOU NEED IT

Account Help Available Around the Clock

If something stops you mid-registration — a failed OTP, a locked field, a payment that did not reflect — our support channels are open day and…

Live Chat Open the chat widget from any page and you are connected to a support…
Email Support Send a detailed message to our support address and expect a response within a…
Help Centre Our searchable help centre covers every registration step, from OTP timing to identity document…
ACCOUNT SAFETY SIGNALS

How We Keep Your Account Secure

Security is built into the registration flow, not added on top. Every measure below is active from the moment you create your account, and none of them require extra steps from you…

AES-256 Encryption

Every piece of data you submit during registration — name, address, payment details — is encrypted at rest using AES-256. The same standard protects your session as you navigate the lobby or cashier.

OTP Identity Verification

We send a one-time password to your registered mobile number at sign-up and again whenever a new device logs into your account. This confirms that only you can activate or access the account.

HTTPS on Every Page

The entire sportpesa site runs over HTTPS with TLS 1.3. That means the connection between your browser and our servers is encrypted end-to-end, including the registration form itself.

KYC Before Withdrawal

Identity documents are verified before any withdrawal is processed. This step protects your funds by ensuring no third party can claim a payout from your account, even if they access your password.

Data Protection Policy

We do not sell your personal data to third parties. Your registration details are used solely for account management, payment processing and the communications you opt into — nothing else.

Session Timeout Controls

Inactive sessions are automatically ended after a set period, reducing the risk of unauthorised access on shared devices. You can also log out from all active sessions at any time via account settings.

Answers to Common Account Questions

These are the questions we hear most often from people creating or accessing their sportpesa account. If your question is not here, live chat is open and an agent will walk you through it.

Most people complete all three steps — details, OTP, password — in under three minutes. If your OTP arrives late, request a new one from the form and it will reach your phone within 60 seconds.

A government-issued photo ID such as an Aadhaar card, PAN card or passport is accepted. Upload a clear image during the KYC step and verification is usually completed within one working day.

Account access depends on local law and is available where local law permits. Check the terms for your specific state before creating an account, as some regions have additional requirements.

UPI transfers usually clear in under a minute. If a deposit has not appeared after five minutes, open live chat with your UPI transaction reference number and our team will locate and resolve it promptly.

No. Each mobile number is linked to a single account. If you try to register a second account with the same number, the OTP step will flag a duplicate and stop the process to protect your existing account.

Click the forgotten-password link on the login screen, enter your registered email address, and we will send a reset link. The link is valid for 30 minutes. If you do not receive it, check your spam folder first.

We store only a tokenised reference, never your full wallet credentials or UPI PIN. The actual payment is authenticated directly inside the Paytm or PhonePe app, which keeps your credentials under your control.